Making Compliance Fun: The Terry Harris Approach

August 2025, Ep. 019

Posted on 8/1/2025 by WEO Media

In this engaging conversation, Joseph interviews Terry Harris, a compliance expert who has revolutionized OSHA and HIPAA training for healthcare professionals. With a background in theater, Terry emphasizes the importance of humor in learning, making compliance training enjoyable and memorable. They discuss common misconceptions about OSHA, the role of inspectors, and the importance of training and written policies in dental practices. Terry shares real-life stories that highlight the significance of compliance and the evolving relationship between healthcare providers and regulatory bodies. In this conversation, Terre Harris discusses the importance of making training enjoyable, navigating OSHA citations, and the unique challenges faced by dental practices in compliance with regulations. He shares anecdotes about strange citations, the process of tailoring policies and procedures, and the significance of providing expert guidance to dental professionals. The discussion emphasizes the need for clear communication and education in the field of dental compliance, as well as the value of building a supportive team environment.

Takeaways

•	Terry Harris has transformed compliance training into an enjoyable experience.
•	The goal of OSHA is to ensure a safe workplace for employees.
•	Many misconceptions about OSHA stem from hearsay and fear.
•	Inspectors are not out to get practices; they are doing their job.
•	The dental industry has a unique relationship with OSHA inspectors.
•	Common infractions include failure to provide required training.
•	Written policies and procedures are essential for compliance.
•	Training should be a priority in dental practices.
•	Humor can enhance the learning experience in compliance training.
•	Real-life stories can illustrate the importance of compliance. Fun in training can lead to better engagement.
•	Offering to help fight OSHA citations adds value to services.
•	Strange citations can arise from misunderstandings.
•	Tailored policies are essential for compliance.
•	Cost sensitivity is crucial for dental practices.
•	Regulatory education is often lacking in dental schools.
•	Translating legal language is necessary for clarity.
•	Expert guidance can save time and resources.
•	Infectious control education is vital for safety.
•	Building a team approach enhances compliance efforts.

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